Privacy policy

Privacy Policy for Farmacia Nordic AB

1. Handling of Personal Data

Your personal privacy is important to us, and we want you to feel secure when sharing your personal data with us. We strive to be transparent about how we handle your information and to provide you with clear information so that you understand our processing of your personal data.

2. Responsible for Personal Data

Farmacia Nordic AB, organization number 559424-9723, located at Ekonomivägen 5, 436 33 Askim, is the data controller for the data we collect and process. To ensure compliance with applicable data protection laws, we have appointed a data protection officer responsible for matters concerning our handling of personal data. You can reach us via email at GDPR@farmacianordic.com.

3. Purpose of Personal Data Processing

We process your personal data solely to provide our products and services. This may occur when you use our services via our website or when we have a customer relationship with you. Examples of situations in which we collect your data include:

• When you contact us through our contact forms
• When you use our services on our website
• For handling complaints
• In the development of our products and services
• When you subscribe to our newsletter

4. Personal Data We Process

We process both the information you provide when you contact us and the information collected when you use our websites, such as through cookies. This may include:

• Which pages you visit
• Language settings
• IP address
• Browser settings

We may also collect personal data such as:
• Name
• Address
• Email address
• Phone number
• Information about your orders and cases

5. Storage Time for Personal Data

We retain your personal data only as long as necessary to fulfill our commitments to you and for the purposes for which it was collected. We comply with legal requirements and have procedures in place to ensure that we do not retain data longer than necessary. How long the data is stored may vary depending on applicable legal requirements. If you no longer wish to receive marketing materials from us, please contact us at GDPR@farmacianordic.com, and we will ensure you are removed from our mailing lists.

6. How We Protect Your Personal Data

We continuously work to protect your personal data from unauthorized access, alteration, dissemination, or other unlawful processing.

7. Sharing of Personal Data

We only share your data when necessary to provide our products and services or when we are legally obligated to do so. We sometimes collaborate with subcontractors to deliver our services. We have agreements in place with these subcontractors to ensure that your information is handled in accordance with applicable laws. If you have shared sensitive personal data, such as medical history or health conditions, confidentiality is maintained as a primary rule.

8. Your Rights

We want to be clear about how we handle your personal data. You have the right to request a copy of the information we have about you through a register extract, and we may need to verify your identity for such requests. You also have the right to request corrections of incorrect data, as well as to request limitations on or deletion of your personal data, in accordance with applicable laws and our agreements.

If you feel that we have not handled your data correctly, you are welcome to contact us, and we will investigate the matter. You may also report complaints to the relevant supervisory authority. For a list of authorities within the EU, visit: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

For questions about GDPR or data protection, contact our data protection officer via email at GDPR@farmacianordic.com.

Data Controller
Farmacia Nordic AB
Organization Number: 559424-9723